Ship to: US / USD
Welcome
Sign In / Register

Terms and Conditions

Last Updated: October 15, 2025

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE.

Welcome to AliExpress (the "Site"). These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "Buyer," or "You") and AliExpress ("We," "Us," or "Our"). By accessing, browsing, or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and to comply with all applicable laws and regulations. If you do not agree to these Terms, please do not use this Site.

1. General Provisions

1.1 Scope of Services

AliExpress provides an online marketplace platform that connects third-party sellers ("Sellers") with buyers. We facilitate transactions but generally do not sell products directly, unless explicitly stated otherwise. We act as a venue provider, and the contract of sale is directly between the Buyer and the Seller. While we help facilitate the resolution of disputes, we have no control over and do not guarantee the existence, quality, safety, or legality of items advertised; the truth or accuracy of users' content or listings; the ability of sellers to sell items; the ability of buyers to pay for items; or that a buyer or seller will actually complete a transaction or return an item.

1.2 Amendments

We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

2. User Accounts

2.1 Registration

To access certain features of the Site, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for all activities that occur under your account.

2.2 Age Requirement

Our services are available only to, and may only be used by, individuals who are 18 years and older who can form legally binding contracts under applicable law. By using the Site, you represent and warrant that you are at least 18 years old.

2.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or for any other reason at our sole discretion. You may terminate your account at any time by contacting customer support, provided that you do not have any active orders or pending disputes.

3. Orders and Payments

3.1 Product Listings

Sellers are responsible for the accuracy of product descriptions, pricing, and availability. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free. If a product offered is not as described, your sole remedy is to return it in unused condition in accordance with the Seller's return policy.

3.2 Order Acceptance

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verifications or information before accepting any order.

3.3 Pricing and Taxes

All prices are listed in US Dollars (USD) unless otherwise stated. Prices do not include applicable taxes or shipping charges, which will be added to your total invoice price. You are responsible for any state and local sales or use taxes that may apply to your order.

3.4 Payment Methods

We accept various payment methods including credit cards, debit cards, and other electronic payment systems. By submitting payment information, you authorize us to charge the applicable payment method for the total amount of your order. All payments are subject to validation checks and authorization by the card issuer.

4. Shipping and Delivery

4.1 Shipping Policies

Shipping times and costs vary depending on the Seller, the destination, and the shipping method selected. Estimated delivery times are provided for convenience only and are not guaranteed. We are not responsible for delays caused by customs, carriers, or force majeure events.

4.2 Customs and Duties

International shipments may be subject to import duties, taxes, and customs clearance fees, which are levied once a shipment reaches the destination country. These charges are the recipient's responsibility. We have no control over these charges and cannot predict what they may be.

4.3 Risk of Loss

All items purchased from the Site are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

5. Returns, Refunds, and Buyer Protection

5.1 Buyer Protection Program

Our Buyer Protection program covers eligible purchases where the item is not received or is significantly different from the description. If a dispute arises, we may intervene to facilitate a resolution. Buyers must file a dispute within the specified timeframe (usually 15 days after confirmed delivery) to be eligible for coverage.

5.2 Return Policy

Return policies are set by individual Sellers. However, many items marked with "Free Return" can be returned within 15 days for any reason, provided they are in new and unused condition. For items without "Free Return," you may be responsible for return shipping costs unless the item is defective or incorrect.

5.3 Refunds

Refunds are processed to the original payment method used for the purchase. Processing times vary depending on the financial institution, typically taking 3-20 business days.

6. User Conduct and Prohibited Items

You agree not to use the Site for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Site. Prohibited activities include, but are not limited to:

  • Posting false, inaccurate, misleading, defamatory, or libelous content.
  • Violating any laws, third-party rights, or our policies.
  • Distributing viruses or any other technologies that may harm the Site or the interests or property of users.
  • Copying, modifying, or distributing rights or content from the Site or our copyrights and trademarks.
  • Harvesting or otherwise collecting information about users, including email addresses, without their consent.

We strictly prohibit the sale of counterfeit goods, weapons, drugs, and other illegal items on our platform.

7. Intellectual Property Rights

7.1 Site Content

All content included on the Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of AliExpress or its content suppliers and protected by international copyright laws.

7.2 Trademarks

AliExpress trademarks and trade dress may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits us.

7.3 User Content

By posting content (such as reviews, photos, or comments) on the Site, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

8. Disclaimer of Warranties and Limitation of Liability

8.1 Disclaimer

THE SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE ARE PROVIDED BY US ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE.

8.2 Limitation of Liability

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

9. Indemnification

You agree to indemnify, defend, and hold harmless AliExpress, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Site using your Internet account.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which our company is registered, without regard to its conflict of law provisions. Any dispute relating in any way to your visit to the Site or to products you purchase through the Site shall be submitted to confidential arbitration, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court, and you consent to exclusive jurisdiction and venue in such courts.

11. Severability

In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.

12. Entire Agreement

These Terms and any policies or operating rules posted by us on this Site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms).

13. Contact Information

Questions about the Terms and Conditions should be sent to us at:

AliExpress Legal Department
123 E-Commerce Blvd.
Hangzhou, Zhejiang
China
Email: [email protected]